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Cruise Travel Talk > Riviera Deck > Travel Agents/Agencies > Cruise and Travel Authority


Cruise and Travel Authority
 Moderated by: ADM7, ADM6, ADM5, ADM4, ADM3, ADM2, ADM1  

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Adios
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 Posted: Sun Jun 18th, 2006 09:39 pm1st Post

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Cruise and Travel Authority is the agency that I have been using since 02. They are located in Greenwich Connecticut. 1/888/212/7447 and ask for Lynn or Justin.

mozart
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 Posted: Mon Mar 10th, 2008 10:53 pm2nd Post

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RCIcruizer wrote: Cruise and Travel Authority is the agency that I have been using since 02. They are located in Greenwich Connecticut. 1/888/212/7447 and ask for Lynn or Justin.

 

Run, run, run.. This is the worst company to deal with .... Read below..


After many unanswered phone calls, and emails..I called this guy (Justin) back at the TA and asked to cancel..he asked me why I was canceling.. so I was honest, and said too many unanswered calls, and emails. He flew off the handle.. saying well we are closed on the weekends..didn't I know that.. Umm no.. their answering machine did not say that. I left messages .. I left emails.. all which then should have been answered without me calling and emailing again this afternoon.. I did wait .. (Remember though this isn't the first time I had a hard time contacting him.. I did once before on week days.. to get a different table size.) This guy was sooo mad .. he called me pathetic for canceling! I said that was not very business like.. and he hung up.. He is really hot headed.. it is scary.

I wrote to president of cruisecompete.com.. I still believe in that site.. just not this TA. This was my first time using them.

.. I am honestly a very timid person. I don't like confrontation. I was trying to think of a way to not even bring up all that.. but he pressed it..


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