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hstrybuf
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Posted: Sat Jul 7th, 2007 05:53 pm | 1st Post |
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MIAMI, July 6 -- Celebrity Cruises is fully refunding the cruise fare paid by all guests on its June 30 sailing of Celebrity Millennium due to itinerary disruptions caused by propeller damage. Celebrity Millennium departed Barcelona, Spain, June 30 on a 12-night Mediterranean sailing to conclude in Venice, Italy, July 12. On July 2, while anchored off Villefranche, France, the ship's propellers struck a submerged rock, following an electrical malfunction. Three of the four blades on the starboard propeller and one on the port propeller needed replacement. The ship's itinerary has been significantly altered to allow repairs to be made.
"We sincerely apologize to our guests for the disappointment they have experienced on this cruise," said Dan Hanrahan, president of Celebrity Cruises. "We share in their disappointment, and believe that offering a full refund is the right thing to do."
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Deb
"In matters of style, swim with the current; in matters of principle, stand like a rock." - Thomas Jefferson
My pics: http://community.webshots.com/user/hstrycrsr
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seawitches
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Posted: Sun Jul 8th, 2007 07:05 pm | 2nd Post |
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| ....... phew, just breathing a sigh of relief. I was terrified that our trip would be cancelled at the last minute for something like this.
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hstrybuf
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Posted: Wed Jul 11th, 2007 01:20 am | 3rd Post |
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Celebrity Cruises Cancels Sailings Due To Propeller Damage
Miami - (July 09, 2007 ) - MIAMI-July 8, 2007-Celebrity Cruises has cancelled two 12-night Mediterranean sailings onboard Celebrity Millennium due to damage to the ship's propellers.
The ship will reenter service for its July 24 sailing.
On July 2, while anchored off Villefranche, France, the ship's propellers struck a submerged rock, following an electrical malfunction. Three of the four blades on the starboard propeller and one on the port propeller were damaged and needed to be replaced.
The company originally thought divers could accomplish the repairs while the ship was docked. The company has now concluded that a drydock is necessary. As a result, the remaining portion of the current cruise, which began June 30, has been cancelled. The next cruise, scheduled to depart July 12, has also been cancelled.
"We deeply regret having to cancel these sailings and apologize to our guests for the disruption this will cause them," said Dan Hanrahan, president of Celebrity Cruises. "We will continue to aggressively address the repairs and return the ship to service July 24."
The cancelled cruises are expected to have an all in, negative impact on the earnings of Royal Caribbean Cruises Ltd. of approximately $0.14 per share.
Certain statements in this news release are forward-looking statements. Forward looking statements do not guarantee future performance and may involve risks, uncertainties and other factors, which could cause our actual results, performance or achievements to differ materially from the future results, performance or achievements expressed or implied in those forward looking statements. Such factors include general economic and business conditions, vacation industry competition, including cruise vacation industry competition, changes in vacation industry capacity, including over capacity in the cruise vacation industry, the impact of tax laws and regulations affecting our business or our principal shareholders, the impact of changes in other laws and regulations affecting our business, the impact of pending or threatened litigation, the delivery of scheduled new ships, emergency ship repairs, negative incidents involving cruise ships including those involving the health and safety of passengers, reduced consumer demand for cruises as a result of any number of reasons, including geo-political and economic uncertainties, the unavailability of air service, armed conflict, terrorist attacks and the resulting concerns over safety and security aspects of traveling, the impact of the spread of contagious diseases, our ability to obtain financing on terms that are favorable or consistent with our expectations, changes in our stock price or principal shareholders, the impact of changes in operating and financing costs, including changes in foreign currency, interest rates, fuel, food, payroll, insurance and security costs, the implementation of regulations in the United States requiring United States citizens to obtain passports for travel to additional foreign destinations, weather, and other factors described in further detail in Royal Caribbean Cruises Ltd.'s filings with the Securities and Exchange Commission. The above examples are not exhaustive and new risks emerge from time to time. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. In addition, certain financial measures in this news release constitute non-GAAP financial measures as defined by Regulation G. A reconciliation of these items can be found on our Investor Relations website.
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Deb
"In matters of style, swim with the current; in matters of principle, stand like a rock." - Thomas Jefferson
My pics: http://community.webshots.com/user/hstrycrsr
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hstrybuf
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Posted: Wed Jul 11th, 2007 01:21 am | 4th Post |
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Important Update: Celebrity Millennium
Miami - (July 09, 2007 ) - Celebrity Cruises has cancelled two 12-night Mediterranean sailings onboard Celebrity Millennium due to damage to the ship's propellers. The ship will reenter service for its July 24 sailing. On July 2, while anchored off Villefranche, France, the ship's propellers struck a submerged rock, following an electrical malfunction. Three of the four blades on the starboard propeller and one on the port propeller were damaged and needed to be replaced.
The company originally thought divers could accomplish the repairs while the ship was docked. The company has now concluded that a drydock is necessary. As a result, the remaining portion of the current cruise, which began June 30, has been cancelled. The next cruise, scheduled to depart July 12, has also been cancelled.
"We deeply regret having to cancel these sailings and apologize to our guests for the disruption this will cause them," said Dan Hanrahan, president of Celebrity Cruises. "We will continue to aggressively address the repairs and return the ship to service July 24."
The ship will remain in Civitavecchia until the night of July 11, while the company assists guests in flying home from Rome and Venice. Guests from the June 30 sailing have received an onboard credit and other compensation that is equal to their full cruise fare, and a future cruise credit worth 50 percent of the value of their current cruise fare.
Guests booked on the July 12 sailing will receive a full refund of all monies paid to Celebrity Cruises and a future cruise credit worth 100 percent of the value of their cancelled sailing.
The company has established a special Help Desk to assist guests or travel agents who might have questions about this matter. That toll-free phone number is 1-888-281-9343.
Celebrity Millennium departed Barcelona, Spain, June 30 on a 12-night Mediterranean sailing that was scheduled to concludes in Venice, Italy, July 12. The ship was then scheduled to depart Venice July 12 on a 12-night Mediterranean sailing that was to conclude in Barcelona, Spain, July 24.
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Deb
"In matters of style, swim with the current; in matters of principle, stand like a rock." - Thomas Jefferson
My pics: http://community.webshots.com/user/hstrycrsr
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grinningramps
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Posted: Wed Jul 11th, 2007 01:28 am | 5th Post |
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"Guests booked on the July 12 sailing will receive a full refund of all monies paid to Celebrity Cruises and a future cruise credit worth 100 percent of the value of their cancelled sailing."
Wow....a free cruise...kewl!
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gurlwithbaggage
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Posted: Wed Jul 11th, 2007 06:47 pm | 6th Post |
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grinningramps wrote: "Guests booked on the July 12 sailing will receive a full refund of all monies paid to Celebrity Cruises and a future cruise credit worth 100 percent of the value of their cancelled sailing."
Wow....a free cruise...kewl!
That's really a great deal! X knows how to treat their customers!
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Life is what happens to you while you're busy making other plans~~John Lennon
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hstrybuf
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Posted: Thu Jul 12th, 2007 03:48 am | 7th Post |
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| That is one really good gesture on the part of Celebrity. Wonder how much people paid for those 12-nighters?
____________________
Deb
"In matters of style, swim with the current; in matters of principle, stand like a rock." - Thomas Jefferson
My pics: http://community.webshots.com/user/hstrycrsr
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