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immargaret
Extreme Cruiser
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Posted: Thu Aug 2nd, 2007 01:02 pm | 51st Post |
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| Told hubby about the cruise last night and he was very happy and said, "How could you have turned down an offer like that."
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JINX
Super Cruiser
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Posted: Thu Aug 2nd, 2007 03:20 pm | 52nd Post |
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That's good to hear Margaret! My wife also says she'll make sure she finds a way.
I just logged in and thought by now all the "right coasters" would have all doubts settled and we all would be assured the price we booked at is what we've got..and not a peep! LOL
-Monte
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immargaret
Extreme Cruiser
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Posted: Thu Aug 2nd, 2007 03:29 pm | 53rd Post |
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JINX wrote: That's good to hear Margaret! My wife also says she'll make sure she finds a way.
I just logged in and thought by now all the "right coasters" would have all doubts settled and we all would be assured the price we booked at is what we've got..and not a peep! LOL
-Monte
I sent an email to my PCC this morning and told him to go ahead and make the final payment now of $143.......just to see if I could get a new statement showing it was paid in full.
I think he may be out of the office today......but maybe by tomorrow I will feel more at ease. Although I hope they don't have a problem when I send in the $500 rewards certificate....I guess I will send a special note along when I send that in.
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JINX
Super Cruiser
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Posted: Thu Aug 2nd, 2007 03:57 pm | 54th Post |
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immargaret wrote:
I sent an email to my PCC this morning and told him to go ahead and make the final payment now of $143.......just to see if I could get a new statement showing it was paid in full.
Good idea! I think we'd all be more comfortable if we could see that (online) the invoice matches what we originally booked--no matter how often we hear that it isn't that important!Last edited on Thu Aug 2nd, 2007 03:59 pm by JINX
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immargaret
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Posted: Thu Aug 2nd, 2007 04:11 pm | 55th Post |
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JINX wrote:
Good idea! I think we'd all be more comfortable if we could see that (online) the invoice matches what we originally booked--no matter how often we hear that it isn't that important!
Another possibility would be to have your PCC send you an email with a screen shot of what they are seeing on their screen. I will ask for that if I don't get an email verification showing paid in full.
My PCC sent me a screen shot for my February cruise because my statements didn't mention any OBC, which was showing on his screen........I wanted proof that I could take on the ship with me.
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NCL DAWN 10/08
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JINX
Super Cruiser
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Posted: Thu Aug 2nd, 2007 04:33 pm | 56th Post |
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immargaret wrote: Another possibility would be to have your PCC send you an email with a screen shot of what they are seeing on their screen. I will ask for that if I don't get an email verification showing paid in full.
My PCC sent me a screen shot for my February cruise because my statements didn't mention any OBC, which was showing on his screen........I wanted proof that I could take on the ship with me.
I haven't been able to contact my PCC. When I email I get an autoreply that she's out. Since I didn't use her to book though, I don't know how helpful she would be (but I am trying to work that angle).
----------------------------------------------------------------
UPDATE: Just got an email from my PCC. I did not mention how much we had booked at, but I gave her my booking # so she could put her name (and get commission) on the booking. Without my saying how much we paid, she wrote that we might want to pay it off as it's obviously a computer glitch. So she must be seeing the amount we booked at on her computer as well-not the $2000+ price we're seeing. I let her know the NCL has been contacted and we're not positive they intend to honor the price AND I ASKED HER (WITH THIS IN MIND) DOES SHE STILL THINK WE SHOULD PAY IT OFF.
I'll let you all know what she says as soon as she responds.
Last edited on Thu Aug 2nd, 2007 06:32 pm by JINX
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JINX
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Posted: Thu Aug 2nd, 2007 06:40 pm | 57th Post |
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My PCC just telephoned! She said that the Revenue Dept has assured her that they WILL HONOR THE PRICE WE BOOKED AT.
But as noted yesterday-any changes to the booking and the price will be lost.
I asked her to charge my CC to pay in full and she said "good idea" and that after that's done she will send me a statement noting that it is paid in full and that the revenue dept has agree that we are locked in at that price.
Last edited on Thu Aug 2nd, 2007 06:47 pm by JINX
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JINX
Super Cruiser
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Posted: Thu Aug 2nd, 2007 08:47 pm | 58th Post |
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I'm afraid in trying to correct mine....they're making it a big mess.
I was just on NCL.com & logged in to 'my cruises' and there are now 2 booking for this sailing in my acct. The second one is for $1843.78 (I have no idea where this amt came from). With a second deposit charged to my card!
Anyone else check recently?
Wow-I just looked at that new booking closer & it says I'm cruising with HERNANDEZ, LAZARO - that's really gonna piss off my wife!
Last edited on Thu Aug 2nd, 2007 08:52 pm by JINX
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immargaret
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Posted: Thu Aug 2nd, 2007 08:53 pm | 59th Post |
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JINX wrote: I'm afraid in trying to correct mine....they're making it a big mess.
I was just on NCL.com & logged in to 'my cruises' and there are now 2 booking for this sailing in my acct. The second one is for $1843.78 (I have no idea where this amt came from). With a second deposit charged to my card!
Anyone else check recently?
Are the credit card charges still in the pending state? If they are one may go away on it's own.....hopefully.
My online list only shows 1 reservation, but it has the higher prices listed......which is what my PCC said would continue to show.
Jan never responded to my email last night, so I don't know if she did anything or not.
2 reservations is better than none, right?
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immargaret
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Posted: Thu Aug 2nd, 2007 08:55 pm | 60th Post |
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JINX wrote: Wow-I just looked at that new booking closer & it says I'm cruising with HERNANDEZ, LAZARO - that's really gonna piss off my wife!
That does appear to be a mistake.......LOL unless there is something you haven't told us about. 
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Cubechick
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Posted: Thu Aug 2nd, 2007 08:55 pm | 61st Post |
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JINX wrote: I'm afraid in trying to correct mine....they're making it a big mess.
I was just on NCL.com & logged in to 'my cruises' and there are now 2 booking for this sailing in my acct. The second one is for $1843.78 (I have no idea where this amt came from). With a second deposit charged to my card!
Anyone else check recently?
Wow-I just looked at that new booking closer & it says I'm cruising with HERNANDEZ, LAZARO - that's really gonna piss off my wife!
OMG! Now you're two timing w/ a guy??? 
I took the advice of my TA and we're not doing anything until Jan @ NCL comes back to deal w/ this on Saturday. My TA was afraid that if we monkey w/ the booking at all that I'd be screwed.
I'm dying to call someone else @ NCL, but Jan has all of our info...seems to know what she's doing and it's not like I need this fixed today.
Patience grasshopper! <----------(That's me talking to myself)
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goodml
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Posted: Thu Aug 2nd, 2007 08:56 pm | 62nd Post |
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| I just finished reading these threads to see how you folks have faired with all this today and then called NCL. Mine is still in the revenue department and no decision has been made. The rep said to give it 24 - 48 hours more and call back. I never did hear back from Jan who we were emailing last night. Did any of you receive a response directly from her?
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JINX
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Posted: Thu Aug 2nd, 2007 08:56 pm | 63rd Post |
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immargaret wrote: JINX wrote: I'm afraid in trying to correct mine....they're making it a big mess.
I was just on NCL.com & logged in to 'my cruises' and there are now 2 booking for this sailing in my acct. The second one is for $1843.78 (I have no idea where this amt came from). With a second deposit charged to my card!
Anyone else check recently?
Are the credit card charges still in the pending state? If they are one may go away on it's own.....hopefully.
My online list only shows 1 reservation, but it has the higher prices listed......which is what my PCC said would continue to show.
Jan never responded to my email last night, so I don't know if she did anything or not.
2 reservations is better than none, right?
It would be if either were correct! I probably shouldn't have emailed my PCC about this as the second reservation has just disappeared....and I'm not so sure that Lazaro wasn't charged & not me! 
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Cubechick
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Posted: Thu Aug 2nd, 2007 08:58 pm | 64th Post |
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JINX wrote: I'm afraid in trying to correct mine....they're making it a big mess.
I was just on NCL.com & logged in to 'my cruises' and there are now 2 booking for this sailing in my acct. The second one is for $1843.78 (I have no idea where this amt came from). With a second deposit charged to my card!
Anyone else check recently?
Wow-I just looked at that new booking closer & it says I'm cruising with HERNANDEZ, LAZARO - that's really gonna piss off my wife!
Oh, that $1843.78 is the amount of the cruise w/o insurance (and what my booking currently reads).
____________________
"The early bird gets the worm. Yet, it is the second mouse that gets the cheese."
Next up:
NCL Gem 1/14/09 (formerly Jade cruise)
NCL Pearl 6/7/09 Alaska at last!!!!!
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goodml
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Posted: Thu Aug 2nd, 2007 08:58 pm | 65th Post |
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JINX wrote: My PCC just telephoned! She said that the Revenue Dept has assured her that they WILL HONOR THE PRICE WE BOOKED AT.
But as noted yesterday-any changes to the booking and the price will be lost.
I asked her to charge my CC to pay in full and she said "good idea" and that after that's done she will send me a statement noting that it is paid in full and that the revenue dept has agree that we are locked in at that price.
What are they referring to when they say any changes?
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immargaret
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Posted: Thu Aug 2nd, 2007 08:58 pm | 66th Post |
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My PCC seemed to think that NCL would quickly assign our cabin, probably within 24 hours.........but I'm still listed as a GTY.
The race is on to see who's cabin gets assigned first...
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Cubechick
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Posted: Thu Aug 2nd, 2007 08:59 pm | 67th Post |
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goodml wrote: I just finished reading these threads to see how you folks have faired with all this today and then called NCL. Mine is still in the revenue department and no decision has been made. The rep said to give it 24 - 48 hours more and call back. I never did hear back from Jan who we were emailing last night. Did any of you receive a response directly from her?
Jan is not in the office today or tomorrow.
She'll be in on Saturday for us to touch base with...
FWIT, my TA seems to feel that NCL will honor your hold. That's the purpose of the hold to begin with...to lock in the price.
Last edited on Thu Aug 2nd, 2007 09:00 pm by Cubechick
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"The early bird gets the worm. Yet, it is the second mouse that gets the cheese."
Next up:
NCL Gem 1/14/09 (formerly Jade cruise)
NCL Pearl 6/7/09 Alaska at last!!!!!
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immargaret
Extreme Cruiser
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Posted: Thu Aug 2nd, 2007 09:00 pm | 68th Post |
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goodml wrote: I just finished reading these threads to see how you folks have faired with all this today and then called NCL. Mine is still in the revenue department and no decision has been made. The rep said to give it 24 - 48 hours more and call back. I never did hear back from Jan who we were emailing last night. Did any of you receive a response directly from her?
I haven't heard anything from Jan. Although I did tell her in my email that my PCC assured me that everything was fine.
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goodml
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Posted: Thu Aug 2nd, 2007 09:02 pm | 69th Post |
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| Thanks everyone. We'll wait and see.
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immargaret
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Posted: Thu Aug 2nd, 2007 09:02 pm | 70th Post |
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goodml wrote: JINX wrote: My PCC just telephoned! She said that the Revenue Dept has assured her that they WILL HONOR THE PRICE WE BOOKED AT.
But as noted yesterday-any changes to the booking and the price will be lost.
I asked her to charge my CC to pay in full and she said "good idea" and that after that's done she will send me a statement noting that it is paid in full and that the revenue dept has agree that we are locked in at that price.
What are they referring to when they say any changes?
I'm assuming a change would be a name change on the reservation, in case my husband didn't want to cruise with me.
or maybe requesting a specific G category cabin, instead of the guarantee we have booked.
switching TA's
wanting to take advantage of a sales promo, if they offer one in the next year that isn't for new bookings.
Those types of changes/.
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immargaret
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Posted: Thu Aug 2nd, 2007 09:04 pm | 71st Post |
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Cubechick wrote:
FWIT, my TA seems to feel that NCL will honor your hold. That's the purpose of the hold to begin with...to lock in the price.
I"ve still got my fingers crossed that they will honor the price for you on the hold.
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goodml
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Posted: Thu Aug 2nd, 2007 09:06 pm | 72nd Post |
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| Yeah we'll see. I can sort of see their case for not honouring it but that doesn't mean I won't try to get them to. Very politely and with much decorum of course.
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immargaret
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Posted: Thu Aug 2nd, 2007 09:07 pm | 73rd Post |
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goodml wrote: Yeah we'll see. I can sort of see their case for not honouring it but that doesn't mean I won't try to get them to. Very politely and with much decorum of course.
If the price is the problem with them feel free to mention that you know of at least 3 couples that were able to get an even lower price since they were latitude members and put the deposit down immediately.
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JINX
Super Cruiser
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Posted: Thu Aug 2nd, 2007 09:08 pm | 74th Post |
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Cubechick wrote: JINX wrote: I'm afraid in trying to correct mine....they're making it a big mess.
I was just on NCL.com & logged in to 'my cruises' and there are now 2 booking for this sailing in my acct. The second one is for $1843.78 (I have no idea where this amt came from). With a second deposit charged to my card!
Anyone else check recently?
Wow-I just looked at that new booking closer & it says I'm cruising with HERNANDEZ, LAZARO - that's really gonna piss off my wife!
Oh, that $1843.78 is the amount of the cruise w/o insurance (and what my booking currently reads).
Cool-that makes sense
I hope Lazaro isn't gay!
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goodml
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Posted: Thu Aug 2nd, 2007 09:13 pm | 75th Post |
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immargaret wrote: goodml wrote: Yeah we'll see. I can sort of see their case for not honouring it but that doesn't mean I won't try to get them to. Very politely and with much decorum of course.
If the price is the problem with them feel free to mention that you know of at least 3 couples that were able to get an even lower price since they were latitude members and put the deposit down immediately.
Thanks I'll do that but I'm not going to until I know that all of you have settled yours so I don't "jinx" you all.
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ML
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