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nhrich
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Posted: Sat Mar 22nd, 2008 01:10 am | 1st Post |
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Our first cruise on Costa Cruise Line was on Costa Fortuna, sailing a Western Caribbean itinerary to Cozumel, Mexico; Grand Cayman; Ocho Rios, Jamaica; and Grand Turk. As we had traveled to Europe several times, and with Italy being Jeri’s favorite place to visit, we were looking forward to trying this Italian cruise line. We had heard many things about Costa – some positive, and some negative, and wanted to check it out for ourselves.
After sweating out a snowstorm in New Hampshire the morning of our flight (we always fly in a day early, so at least we had some time), we took our flight from Manchester to Fort Lauderdale (with a change in Baltimore), on Southwest Airline. This was the first time that I had flown Southwest since they changed their boarding procedures, and it does seem to move much more smoothly, without everyone starting to line up an hour before the flight is scheduled to depart.
Upon arriving in Fort Lauderdale, we retrieved our luggage, and contacted our hotel for Saturday night, Sheraton Fort Lauderdale Airport Hotel, which we had booked using our Starwood Preferred Guest points. After checking in, we noticed that the coffee mugs were dirty, to the point that the paper coasters that are provided stuck to the mugs. Ugh! We did complain to the front desk when we checked out, and they did credit us with 2500 SPG points for our trouble, which we thought was a nice gesture, rather than just saying that they’d look into it. The hotel itself was decent, but the rooms were rather basic…not up to the standards that we normally expect from Sheraton. I probably wouldn’t stay there again, and definitely wouldn’t recommend it for clients.
On Sunday morning, after checking out, we spoke to the concierge to ask to have a taxi called. He pointed to a gentleman who was sitting near the desk, and asked him to take us to the pier. The gentleman was a sedan driver for one of the local limo services who had an 11:30 pickup to go to Miami, but had some extra time to take us to the pier for $18. We arrived at the pier at about 11:20, and the doors opened at 11:30 to begin boarding. We went through security, and when we got to where the line would have been, we were able to go directly to the desk to be checked in. Room keys are left in the room, rather than given out at the pier. We were on board the ship by 12:00, but were told not to go to our rooms until 1:00, so we immediately hit the buffet for lunch.
The buffet, while good, was not as extensive as most of the newer ships. There is a pasta station, where two different pastas are served on a daily basis, and a lot of food geared towards the Europeans…a lot of fruit, cheeses, and breads, along with a limited selection of meats and vegetables. We also noticed that the flow seemed much unorganized – people cutting into the lines, going in the exits, etc., but after observing for a while, we noticed that the Europeans do not wait in lines, and nobody seemed to get upset about it. Americans might feel that they’re being rude, but it’s just a cultural difference. Near the pools, there were also grills, which served up typical American fare – hot dogs, hamburgers, steaks, grilled chicken, French fries, salads, etc.
After lunch, we went to our room (cabin 8331, category 9 balcony, midship on the starboard side) to drop our carry-on bags and get our room keys, and spent the afternoon exploring the ship. Our cabin was a typical Carnival cabin (yes, Carnival…more on this in a minute), right down to the color schemes and furnishings. The bathrooms are standard size, and the only amenities provided are a bar of soap and shower gel.
This ship is pretty much the same layout as Carnival Victory (although Costa labels the categories differently than Carnival), but the casino is smaller, and located where the upper level of the two-deck dance club is on Victory, with a grand bar and large dance floor (supposedly the largest dance floor at sea) located where the casino is on Victory. Since we had sailed on Carnival Liberty (basically a stretched version of Victory) in October, we found it very easy to find our way around Costa Fortuna. There is a definite Italian flair to the décor, as we expected, and the ceiling of the lobby even had models of all of the different Costa ships, past and present.
While exploring the ship, we noticed that there were a lot of Europeans on board, with many speaking Italian, French, German, & Spanish. As we would find out during the week, it appeared that Europeans made up about 60% of the passengers on this sailing. Since Costa is the top cruise line in Europe, and with the cheap dollar, compared to the Euro, it’s not surprising that there would be so many Europeans on board. While we did not mind this, and the announcements in five languages, we feel that many Americans would not be comfortable with it. This also made it difficult to start conversations with other passengers in the hallways and elevators, as many of them did not appear to speak English well enough or at all to converse with Americans.
While sitting at the bar enjoying a beverage, we noticed that Costa sells coffee coupon books for $32.50 (plus 15% gratuity), which allow you to enjoy 22 espresso/cappuccinos, plus three specialty coffee drinks. If you enjoy cappuccinos or espressos (as we do), it’s a great deal, and since it’s a coupon book, there’s no problem sharing the coupons (nor in finishing all the coupons). They also have a “Boys & Girls card” which allows you 20 non-alcoholic drinks for $59, plus gratuity. If you use it only for soda (as we saw many people doing), it’s a rip-off, but we did see passengers using it for virgin pina coladas, etc. It’s also possible to get cappuccino from room service until 10 AM at no charge (which we took full advantage of, rather than ordering a pot of coffee as we normally do).
Our departure, which had been scheduled for 7 PM, was delayed, as there were several flights coming in late. The announcement was that we would leave at 10 PM, but apparently all of the flights weren’t as late as expected, and we left port at about 9:30.
Entertainment for Sunday night was Van Pressley, Jr., formerly of the Platters. He can still belt out the old Platters’ tunes, although we only were able to catch the last few minutes of his show. Since we had late dinner (8:30-8:45, depending on the night), the shows (except for one night) were before dinner. The lounges were open with a few of the activities staff serving as dance hosts/hostesses for single guests in the grand bar. This was a nice touch that many of the other cruise lines have done away with over the years. The grand bar seemed to be one of the main gathering spots on the ship.
At dinner, since we were with a group of other travel agents, the Costa sales reps that were on-board arranged for each of our tables to have wine each night. Our waiters were Michael & Joel, both from the Philippines. While their service was slow the first two nights, once they got into the routine of their tables, they were much improved for the rest of the week. Dinner menus on Costa offer plenty of variety. While many of the cruise lines have combined several of the “pre-entrée” courses, Costa still offers appetizer, soup, salad, pasta (as is Italian tradition), and then the entrée. It would be very easy to be filled up before even getting your main course. We found the food at dinner to be very good, and in many cases, a notch above many of the mass-market cruise lines. The one exception was the chilled fruit soups, of which I am a big fan. Costa’s were watery and flavorless, and in my opinion, nobody beats NCL’s.
Monday was the first of two sea days of the cruise. After some classroom training from the Costa sales reps we enjoyed the day of relaxation. Getting a chair by the pool was next to impossible, other than by moving “abandoned” towels. I’ve heard that all of the lounges were “reserved” by 7 AM, despite Costa’s policy (obviously unenforced) of no saving lounge chairs.
Monday night was the first formal night and the Captain’s Cocktail Party, and the hostess did her best to greet everyone in the language that she thought they might speak. She guessed that we spoke French, and greeted us with “Bon Soir”. Well, I had taken a couple of semesters of French many years ago in college, and returned the greeting. Apparently she thought my accent was correct, and started speaking something completely unintelligible (at least to me), and I started speaking English back to her.
Formal night dinner was Costa’s 60th anniversary gala dinner, and consisted of
Appetizers:
· Crab cake served with cognac and chives creamy sauce
· Beef carpaccio with shaved parmesan and truffle dressing
· Tropical fruit medley enhanced with fine champagne
Soups:
· Creamy soup of forest mushrooms flavored with fresh tarragon
· White onion soup served with cheese croutons
· Chilled tamarind cream with yogurt and lemon zest
Pastas:
· Trenette pasta with Genoese pesto sauce
· Creamy risotto with gorgonzola cheese and walnuts
Entrees:
· Golden pan seared orange roughy served with yellow and red sweet bell pepper sauce, broccoli florettes, carrot parisienne and steamed potatoes
· Traditional Italian dish of veal shanks cooked in an aromatic tomato sauce topped with finely chopped herbs and lemon zest served with saffron risotto
· Grilled filet of beef and jumbo prawns, served with new potatoes and small vegetables
· Crispy roasted duckling complemented by the traditional orange sauce with “Berny” potatoes
· Fried tofu on stir fried vegetables with sweet and sour sauce
Salads:
· Cobb salad, chopped lettuce, ripe avocado, tomato, hard boiled eggs, chicken and bacon bits
· Garden fresh heart of lettuce and plum tomatoes
The show for Monday night was Costa’s singers and dancers. While the show was okay, it wasn’t at the same level as Carnival’s. There was a lot more dancing than singing, which was too bad, as the singers were quite talented.
Tuesday brought our first port of call, Cozumel. We did not set our clocks back by an hour, so we were an hour ahead of island time (all other ports were on Eastern time), arriving at 6 AM local time. Costa docks at the International Pier, and a taxi was $12 plus tip for five people. We were put in a taxi with three German people, and it was a challenge to get them to know how much money (my only German is “gesundheit”, and “Beck’s”). Jeri had a shopping list (of course), and we had gotten a coupon for a free margarita with purchase of lunch at Pancho’s Backyard (on their website – http://www.panchosbackyard.com). Of course, free is good, and while we had been right by Pancho’s several times (go through Los Cincos Soles at the far end of town to get to it), we hadn’t been inside. Pancho’s will now be a regular Cozumel stop for us if we’re in town, and Mexican food will never be the same…it’s much better than the Americanized stuff that’s passed off as Mexican food here in the States.
Wednesday’s stop was Grand Cayman. Seven Mile Beach is a $4-5 per person taxi ride, and we elected to go to Royal Palm Beach Resort. If you’re just looking to use the beach, as we were, it doesn’t make that much difference where you have the taxi drop you, and this was one of the closest places to stop. Since the beaches are all public, there is no charge to use the beach, but if you want to rent chairs and/or umbrellas, it’s possible to do that.
The evening’s theme was Italian Night, and there was bocce, and the cruise staff was making Venetian masks for those who wanted them. Entertainment was an Italian singer, but we did not go to the show.
On Wednesday night, we were provided with a laundry bag for their special laundry deal. For $29.99, they would launder up to 25 items (if the normal price was less, you’d be charged the lesser amount).
Next up was Ocho Rios. Having been there before, we had arranged to get a property tour and use the facilities at Couples Sans Souci, an all-inclusive resort. Taxis are $15 per person each way to Couples (which we thought to be quite high). You pre-pay the dispatcher at the pier, and the driver will return to pick you up a pre-arranged time. In Ocho Rios, be sure to use a taxi driver with JUTA or MAXI Tours. There are many other people who will offer you rides, and they’re not all legitimate. Costa offered one excursion that we heard a lot of complaints about – the Shop ‘til You Drop Tour. For $20, they’d take you to shop at Island Village and Taj Mahal shopping areas. It’s a 5-10 minute walk from the pier, or a $6 round-trip taxi ride. It seemed that everyone (finally) figured out that there was a large markup on cruise line excursions.
Thursday night’s entertainment was Rob Torres, a “physical comedian”. He does a very funny act, and because most of it is physical rather than telling jokes, he was enjoyable no matter what language the passengers spoke. It’s more difficult for a cruise line to line up entertainment with as many nationalities as sail on Costa, and this type of act is along the line of what they bring on, rather than the typical cruise ship comedian.
Just before noon on Friday, we docked at Grand Turk (part of Turks and Caicos). Research we did prior to the cruise indicated that there’s not a lot on this island, and the shore excursion list from Costa indicated the same. Other than a hop-on, hop-off bus, the only excursions listed only water activities (but plenty of them). At the end of the pier is a sandy beach, but the water is rocky – uneven, volcanic rock, and a shopping area built by Carnival Corp. (Costa’s parent company). According to the bus representative near the pier, the only way to get the hop-on, hop-off bus was to book it through Costa. I’m not sure if he was just saying that because of where he was stationed, or if you could go outside the pier area and just get the bus, but Costa was charging $45 per person, which we felt was a bit steep. We did find that a taxi ride to the other end of the island was $8 per person each way, or an island tour was $35 (which may be negotiable).
The shopping area does have a Margaritaville, complete with a nice pool with swim-up bar, and we found that the duty-free prices were similar to, if not cheaper than the duty-free shop near the International Pier in Cozumel. We enjoyed the beach area for a while (but found the water not to be that great, due to the unevenness of the bottom), checked out the shopping area, and headed back to the ship.
Friday night was the second formal night for the cruise, and the waiters performed the traditional Baked Alaska parade, although the sparklers weren’t lit until after they paraded the Baked Alaska around the dining room. The chefs and even the ship’s captain were part of the parade, something we hadn’t seen (or at least paid attention to) before. The farewell dinner consisted of:
Appetizers:
· Shrimp cocktail composition topped with cocktail sauce
· Duck terrine served with orange compote and pan brioche
· Pineapple boat and banana dressed with pink coconuts
Soups:
· Lobster bisque flavored with fine champagne
· Tortellini in capon broth
· Chilled vichyssoise
Pastas:
· Risotto royal with lobster meat and champagne
· Cannelloni pasta stuffed with ricotta, ham and spinach, Sorrentina style
Entrees:
· Grilled tuna steak with crushed black peppercorn served with garlic mashed potatoes, yellow squash and broccoli
· Alaska king crab legs steamed and served with steamed potatoes, asparagus and tarragon clear butter
· Roasted tenderloin of dry aged beef served at your preference with gorgonzola creamy demi glace, castle roast potatoes and buquette of premium vegetables
· Roasted “Royal Pheasant” served with foie grass jus, roast potatoes and bacon string beans “mazzetti”
· Vegetable strudel of rice and vegetables wrapped in a crispy phyllo, served with a red bell pepper coulis
Salads:
· Tossed crunchy romaine lettuce, radicchio with Caesar dressing and cherry tomatoes
· Onions, avocado, tomatoes, belle peppers, spiced grilled chicken and crispy tortillas
Entertainment, again, was the Costa singers and dancers, and we elected to skip the show, since we weren’t that impressed with their first show. Later that night there was a deck party, complete with the pool band and dancing, and it was interesting to watch all of the different nationalities dancing together, even if they didn’t know the songs. There was also an ice carving demonstration at the end of the night.
Our last sea day was on Saturday, and we had some more Costa product training in the morning. After this, and lunch, we went to the crew show. There are some quite talented crew members who performed, but we did not find that they were anywhere near as talented as the Princess show that we had seen in November…still, not bad. Saturday afternoon, we were provided with bed sheets, which we could wear as togas for that night’s Roman Night theme. If they had given us sheets that looked like they were for a sofa bed, and weren’t soiled (guess we know now what Costa does with their old sheets), we probably would have worn them.
Part of the Roman Night theme was the passenger talent show, which was a toga party. Max, the cruise director, was dressed as Caesar, and many of his staff were dressed up as well…even two as lions. Each passenger, after their act, was rated by the audience, and if the audience approved, the passenger could live to go to the midnight buffet, but if not, was “fed to the lions”. I must say that Costa does the best job of running a talent show, and it was a lot of fun to see.
Sunday morning, unfortunately, brought the end of our cruise. Based on the luggage tags we were given, we were supposed to meet in a lounge at 8:15 AM. At about 8:05, we headed for the lounge, and as we were approaching the lounge, we noticed our color was already on the way out of the lounge. We turned around, walked with the group to the lobby, and off the ship, giving our Costa card one final swipe. We had our luggage and were through Immigration and Customs by 8:25. Since we had a rental car reserved at the airport to drive to Tampa for a couple days, we walked up to where the airport rental car shuttle bus was to pick us up, and there was a bus there. Once we were on the bus with our luggage, the bus left for the airport. There was nobody in line ahead of us at the car rental counter, and we were in our rental car by 8:50 AM. This definitely was the easiest disembarkation that we had ever been through.
Overall, we thoroughly enjoyed our first cruise on Costa, and would not hesitate to sail them again. As travel agents, however, we would be careful who we recommended it to. If you wouldn’t mind the European cultural differences, and multiple languages being spoken (both by passengers and with the announcements), or perhaps would be intrigued by the differences, then perhaps Costa might be for you.
Last edited on Sat Mar 22nd, 2008 01:15 am by nhrich
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Posted: Sat Mar 22nd, 2008 01:22 am | 2nd Post |
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Thanks. I enjoyed the review.
I agree about Pancho's Backyard in Coz. It's our favorite place on the western. Great food, good service and will even change things on the menu if you would like to sub something.
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hstrybuf
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Posted: Sat Mar 22nd, 2008 01:57 am | 3rd Post |
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Thanks Rich! I really appreciate all the details you put into your review! Since I've never sailed Costa either, this gives me some idea of how they operate. 
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Posted: Sat Mar 22nd, 2008 02:04 am | 4th Post |
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hstrybuf wrote: Thanks Rich! I really appreciate all the details you put into your review! Since I've never sailed Costa either, this gives me some idea of how they operate.
DITTO!!!!!!!!! Great review!!!!!!!
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BeckyThane
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Posted: Sat Mar 22nd, 2008 02:28 pm | 5th Post |
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Thanks for the great review, Rich!
It's too bad they didn't do "Mediterranean Night" as they did on our Costa Atlantica cruise in 2005. That was one of the highlights of our cruise! They featured four or five different ports Costa makes in Europe in 4 or 5 different lounges. Along with some singing and dancing from each country there was sometimes a little craft or game to do, too. For instance, France was featured along with some can-can dancing for which some of the male passengers were tapped to get dressed up and join the dancers on stage. (Wish I'd had my camera! That would have made great blackmail photos of my hubby in the can-can girl dress!  ) For Italy there was a game of bocce in the atrium. They also featured Greece and I can't remember what else. Then at midnight they set up ethnic foods in each of the venues. It was a huge crush of people moving from venue to venue every 30 minutes, but grand fun!
The passenger talent show was also great fun, too. (Max was also our CD.) The audience got to vote "thumbs up" or "thumbs down" for each act, while the "lions" roamed throughout the theater looking for other fresh meat throughout the show. Lots of good, clean, rowdy fun!
Toga Night was a lot of fun, too, and a very clever way of Costa helping people get their bags packed and out in the hall early on the last night of the cruise. No need to worry about packing your clothes away that night! Just wear your toga, and you can get your bags out before you go to dinner. Probably about 1/3 or more of the pax on our sailing participated. It was so cute seeing the little kids in their togas! However, hairy-chested men in togas at the dinner table was a ~definite~ turn-off. 
I'd definitely do Costa again! We're hoping to still be in this area in Fall 2009 when Costa makes a couple of runs between NYC and Quebec City.
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Posted: Sat Mar 22nd, 2008 02:42 pm | 6th Post |
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I would like to hear more about the European poolside womens dress code and did Jeri comply?
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Posted: Mon Mar 24th, 2008 12:00 pm | 7th Post |
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Nice review Rich. Don't think that Costa would be for me though. I also agree about Pancho's backyard. This place was one of the best that I have had for true Mexican food. The ones that stop at Carlos and Charlie's or Senor Frogs is missing out. The Margarita's kick butt.
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Posted: Mon Mar 24th, 2008 03:23 pm | 8th Post |
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| Thanks Rich. I liked your review. Glad you got to try the ship.
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Posted: Tue Mar 25th, 2008 09:24 pm | 9th Post |
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| I agree - nice review. Costa was our very first line.......and got us hooked on cruising!
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nhrich
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Posted: Tue Mar 25th, 2008 11:35 pm | 10th Post |
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| Thanks for all of the positive comments, everybody!
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JenDalessan
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Posted: Tue Mar 25th, 2008 11:52 pm | 11th Post |
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| the food sounds AMAZING. I am thinking I need to book there and then not eat for a few weeks prior.
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Posted: Wed Mar 26th, 2008 02:47 pm | 12th Post |
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JenDalessan wrote: the food sounds AMAZING. I am thinking I need to book there and then not eat for a few weeks prior.
or after.
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Posted: Sat Mar 29th, 2008 04:42 pm | 13th Post |
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I enjoyed the review, Rich. It was very interesting. Thanks for sending the link. I was watching the Travel channel the other day and one of the places was mentioned which was Turk and Caicos. I never heard of it before. It is so neat to travel to different places. I am glad you had a good time.
We never buy the soda deals that they have on NCL when we travel. It is not worth it to us. Most of the time we are on our excursions. Water is better anyway. Once in a while we will buy a soda. I bring my 32 ounce water bottle and fill it with water for me to take where I go.
The cutting in the lines I guess is part of what they do. It is something that should not happen because it sounds rude, but nothing one can do. I guess there are other things to worry about, right? The main thing is you wanted to try this cruise. I never was on the Carnival. They did not provide shampoo? I would think a cruise line would do so. The one thing about NCL is they provide the pumps with soap for the hands, shampoo and gel in the shower. Unless you like to use your own, this is a good way for them not to spend a lot of money on bars of soap and shampoo. I was in a suite last year on the Spirit, but they did provide the nice bars of soap, shampoos, lotions, conditioner for the suite. They did not have the pumps in the shower.
I am happy you had a good time. It is a great review and listing all the foods that they offered was nice of you to do. You put a lot of work into this review. Hope to hear more from you when you travel. It is fun to read. Have a good day. Bon Jour.
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Posted: Tue May 13th, 2008 06:27 pm | 14th Post |
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| Great review Rich. Was thinking about Costa for sometime next year. Which of their ships are of the same class as the Spirit class ships? Oh, and sails from a Florida port.
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Posted: Tue May 13th, 2008 09:53 pm | 15th Post |
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caliber1 wrote: Great review Rich. Was thinking about Costa for sometime next year. Which of their ships are of the same class as the Spirit class ships? Oh, and sails from a Florida port.
I believe Fortuna is the only ship going out of Florida next winter.
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Posted: Tue May 13th, 2008 11:14 pm | 16th Post |
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| Thanks for the review Rich. I really enjoy it and your point of view.
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Posted: Sat Jul 12th, 2008 02:16 pm | 17th Post |
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| Thanks for a good review. I have always been very leary of booking Costa as afraid it is not the cruise line for me (mu favorite is Celebrity) and I think you just confirmed it. My TA also says Costa is not for me....
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